Jordan Chap
Status : Individual
21 Rue de Contamines, 1206 Genève, Suisse
Email : contact@jordan-chap.com
Phone : +41 76 201 72 70
Infomaniak Network SA
Rue Eugène-Marziano 25, 1227 Les Acacias, Genève, Suisse
Phone : +41 22 820 35 40
Web : infomaniak.com
For any question about this site, please write to contact@jordan-chap.com.
We take the protection of your personal data seriously, in accordance with the General Data Protection Regulation (GDPR, EU 2016/679) and the Swiss Federal Act on Data Protection (revFADP).
The data controller is Jordan Chap, 21 Rue de Contamines, 1206 Genève, Suisse, contact@jordan-chap.com.
We only collect the data necessary to operate the service:
| Category | Purpose | Legal basis | Retention |
|---|---|---|---|
| Email, password (hashed), display name | Account creation and management, authentication | Contract performance | Until account deletion |
| VOD links, transcripts, generated clips | Providing the clip extraction service | Contract performance | 7 days (free plan) or 30 days (paid subscription) |
| Billing data (via Stripe) | Subscription and payment management | Contract performance and legal obligation | 10 years (accounting legal obligation) |
| IP address, user-agent, error logs | Security, abuse prevention, technical diagnostics | Legitimate interest | 12 months maximum |
| Twitch / Google / Discord ID and access token | OAuth login, Twitch VOD access, Discord roles | Consent | Until sign-out or account deletion |
To operate the service, we rely on the following processors:
Some processors are located outside the European Union (notably Stripe in the United States). These transfers are governed by the standard contractual clauses adopted by the European Commission, or by equivalent mechanisms (Data Privacy Framework). Transfers to Switzerland benefit from an adequacy decision.
Under the GDPR and revFADP, you have the following rights:
To exercise these rights, contact us at contact@jordan-chap.com. We will respond within one month at the most. You can also delete your account directly from My account, which erases all your data.
If you believe that the processing of your data does not comply with regulations, you may lodge a complaint with the relevant supervisory authority:
We implement appropriate technical and organisational measures to protect your data: TLS encryption for communications, password hashing (bcrypt), access control, regular backups and access monitoring.
The service is not intended for people under 16. If you are a minor, you must obtain consent from your legal representative before creating an account.
These Terms of Service (ToS) govern access to and use of the StreamClipper service, a platform for automated clip extraction from stream recordings. By creating an account or using the service, you accept these ToS unreservedly.
To use the service, you must create an account by providing accurate and up-to-date information. You are responsible for keeping your password confidential and for any activity performed from your account. Only one account per person is allowed.
By using the service, you agree to:
Any breach may result in immediate suspension or deletion of the account, without refund, and engage your liability.
The service offers a free plan with a limited monthly quota, as well as paid Pro and Max subscriptions. Payments are processed by Stripe. Subscriptions are monthly, automatically renewed, and can be cancelled at any time from the Stripe portal accessible from My account. Cancellation takes effect at the end of the current period; hours already used are not refunded.
In accordance with article L221-28 of the French Consumer Code and equivalent provisions in Switzerland, you acknowledge and accept that the service begins to be provided as soon as the subscription is activated, which entails the express waiver of your 14-day right of withdrawal for hours already used.
We make our best efforts to keep the service available 24/7. We cannot however guarantee continuous availability, in particular in case of maintenance, technical failure, or force majeure event. No compensation may be claimed for temporary unavailability.
The service, its code, design, trademarks and logos remain the exclusive property of the publisher. No reproduction or reuse is allowed without prior written agreement.
You retain full ownership of the videos and clips you process with the service. By using the service, you grant us only the licences necessary for technical processing (download, transcription, temporary storage, clip generation), for the period strictly necessary to provide the service.
The service is provided "as is". Within the limits permitted by law, we cannot be held liable for indirect damages (loss of audience, loss of revenue, data loss), for the user's use of the service, nor for content generated from videos submitted by the user. Our total cumulative liability is in any event limited to amounts actually paid over the last 12 months.
You can delete your account at any time from My account, which entails the permanent erasure of all your data (except for legal retention obligations). We reserve the right to suspend or terminate an account in case of breach of the ToS.
We reserve the right to change these ToS at any time. Changes will be notified to you by email or via an in-app notification. Continued use of the service after such changes constitutes acceptance of the new ToS.
These ToS are governed by the law applicable at the publisher's registered office. Any dispute falls within the exclusive jurisdiction of the courts of Genève, Suisse. This does not deprive the consumer of the protection of the mandatory provisions of the law of their country of residence.